Details and Restrictions (residential and business)
 

This document describes our residential and business service plans. 

Last updated: October 30, 2024.

Policies applicable to all internet subscribers

Network Management Policy

This policy describes how we manage Viasat’s network to provide all customers with a high-quality online experience.

Last updated:  June 14, 2023.

Acceptable Use Policy

This policy describes acceptable use of the Viasat, Exede and Wildblue Internet services as well as permissible and prohibited conduct when using the services.

Last updated: June 13, 2023.

Customer Agreement (residential)

This agreement applies to Viasat, Exede and WildBlue residential subscribers.

Last updated:    April 5, 2024.

Data Allowance Policy (residential)

This policy applies to the Classic, Evolution, Liberty and Connection 25 plans.

Last updated: January 17, 2024.

Unlimited Data Policy

This policy applies to the unlimited data plans and Choice plans.

Last updated: February 29, 2024.

Bandwidth Usage Policy

This policy applies to the Freedom plans.

Last updated: April 11, 2023.

SMS Terms and Conditions

This document applies to your use of our text messaging option.

Last updated: March 21, 2018.

Viasat Mobile Application End User License Agreement

This agreement applies to your use of Viasat’s mobile application.

Last updated: June 7, 2018.

Viasat Shield Application End User Terms and Conditions

This agreement applies to your use of Viasat Shield application and service.

Last updated: September 1, 2022.

Customer Agreement (Residential)

The residential Customer Agreement is a combined agreement for Viasat, Exede and WildBlue subscribers.

Last updated: April 5, 2024.

Data Allowance Policy (Residential) - Wildblue

This policy explains the Data Allowance Policy for the WildBlue internet service.

Last updated: November 30, 2017.

Acceptable Use Policy

This policy outlines acceptable use of the WildBlue, Viasat and Exede Internet services as well as permissible and prohibited conduct when using the WildBlue, Viasat or Exede Internet service.

Last updated: June 13, 2023.

Network Management Policy - Wildblue

This policy describes how we manage the WildBlue network to provide all customers with a high-quality online experience.

Last updated: June 14, 2023.

Limited Warranty - Wildblue

This document applies only to customers who purchased their equipment from Viasat and explains Viasat’s limited warranty of the equipment.

Last updated: November 30, 2017.

Customer Agreement (business)

This agreement applies to Viasat and Exede Business subscribers.

Last updated: October 30, 2024.

Data Allowance Policy (business)

This policy applies to the Viasat Business plans.

Last updated: October 30, 2024.

Viasat In-Flight Wi-Fi Acceptable Use Policy

This policy outlines acceptable use of the in-flight internet service as well as permissible and prohibited conduct when using the in-flight internet service.

Last updated: April 29, 2021.

Viasat Advertising Addendum to IAB Terms

Viasat addendum to standard terms and conditions for internet advertising for media buys one year or less.

Last updated: November 1, 2023.

Information Security Policy for Euro Broadband Infrastructure Sarl (EBI) Distributors

This policy applies to EBI Distributors. 

Last updated: February 1, 2023

Viasat EMEA Unlimited Data Policy for Distributors

This policy applies to Viasat distributors in Europe, the Middle East, and Africa.

Last updated: February 10, 2023

UK Tax Strategy

This policy applies to all U.K. affiliates of the Viasat group. 

Last updated: May 1, 2023